[Fix] Venmo ‘Something went Wrong getting your Bank Account’

Are you having issues with Venmo?

Are you getting the error, ‘Something went wrong on Venmo? Or any related error codes while using the app?

Well, don’t fret, you are not alone. In this post, you will find reasons and solutions to fix this issue.

Why does Venmo keep saying something went wrong

Short Answer: Venmo says ‘Something went wrong, please try again later’ because – your internet connection is not working fine, you are using a VPN, your Venmo app isn’t updated, the cache is causing the issues, or servers of Venmo are down or having issues.

Venmo 'Something went Wrong error

Fix: Venmo ‘Something went wrong, please try again error’

1. Wait then retry

Sometimes, Venmo throws ‘something went wrong getting your bank account’ or ‘Venmo sign in something went wrong’.

Well, these errors are temporary and can be easily fixed by restarting the action you were performing earlier.

Wait for a few minutes, restart your Venmo app, and try logging in or making the transaction again.

2. Check your internet connection

The first and most basic step you need to perform is to test your internet connection. If your internet connection is not working fine or having issues, you will have loading issues with Venmo.

If you are subscribed to high-speed internet, it doesn’t mean you will always have high-speed internet. In contrast, the internet speed delivered may vary depending on the weather, the number of users, and other factors.

So, it is highly recommended to perform an internet speed test. You can perform the test on Fast.com or speed test by OoKla.

Switch from Wi-Fi to Mobile data:

If you are using your Wi-Fi, and it’s not working fine or having issues while loading the Venmo, you can try to switch your internet to your Mobile data.

3. Check Venmo server status

Before you move on to other methods to fix Venmo, it’s generally a good idea to know whether the issue lies on the client side or the server side.

Venmo sometimes throws the ‘transaction declined please try again in a short while’ error when there are issues with their servers.

If the problem is on Venmo’s end, there isn’t much you can do to fix it. In that case, the only way left would be to either wait till the issue gets resolved or report it via Venmo’s help and support channels.

That being said, to check the server’s status Venmo, there a lot of free online services.

Venmo server status

We would recommend checking Downdetector’s page for Venmo. Here, you can check the live map and comments section to see if other users in your area are reporting similar issues.

Similarly, you can check IsTheServiceDown’s page for Venmo. Like Downdetector, it also provides detailed reports of past outages and user-reported problems as well.

If the outage services show no issues with Venmo servers, the problem is likely on your side.

In that case, keep reading for more useful fixes!

4. Disable your VPN

If you are using a VPN (Virtual private network), then disable it and then open the Venmo app, it should work properly now.

A VPN service hides your location and disguises your location, and payment services like Venmo need to know your identity, so that’s why while using a VPN, Venmo might not work properly.

So, disable the VPN and then try again.

5. Sign out and Sign in again

Venmo 'Something went Wrong error

Signing out and logging in back to your account is a fundamental trick to resolve temporary glitches by reloading your account details.

If there are some temporary bugs or glitches that might be affecting Venmo, those will be resolved once you sign out and sign in again to your account.

By doing this, you can also ensure no other device has your Venmo account logged in.

6. Update Venmo App

Another reason why Venmo is throwing the error ‘Something went wrong’ is that you haven’t updated the Venmo app to the latest version.

With the latest updates being installed on your device, you can be sure that Venmo is running its latest version along with the most up-to-date bug fixes.

That being said, follow the steps below to update Venmo on your smartphone.

  1. Open Google Play Store or App Store on Android or iOS devices, respectively.
  2. From there, search and locate Venmo.
  3. Then, visit the Venmo page.
  4. Subsequently, to check if there are updates available, the Update button will be visible.
  5. Finally, tap the Update button if available.

Once you have updated the app, you would like to restart your device and open Venmo freshly. Now it should load and work properly; if not, follow other solutions below.

7. Clear Venmo cache

Our devices, whether it be a smartphone or PC, all collect and store the temporary data of the apps and services we use the most – to reduce the load time next time the app requests these same resources. This data is known as a cache.

However, over time, the cache can become large, and rather than providing benefits, it can cause problems, making the app buggy and sluggish.

So, that is the reason why clearing the cache is always recommended.

To clear the cache on your device, follow the steps below.

  1. Head over to the settings of your smartphone
  2. Go to ‘Apps’ or Applications
  3.  Search for Venmo
  4. Tap on ‘Data and Storage’
  5.  Tap ‘Clear cache.’

Cleaning the cache will make sure that no previous data or files are interfering with the loading of Venmo.

Once you clear the cache, remove Venmo from recent apps, and give it a fresh start, it should work now.

If it’s still not working, follow the other methods listed below.

Note: The above setting will differ slightly from device to device.

SEE ALSO: Why is Venmo not verifying bank account (8 Reasons)

8. Restart your device

After clearing the cache of Venmo, you can take a step further and restart your device. Restarting your devices is a simple and efficient way to free up the system resources.

When you do not restart or reboot your device for a long period, processes build up in the background, leaving no space or RAM to run the apps properly.

Hence, it is necessary to restart your device to ensure that you have enough system resources for Venmo to work correctly.

However, if you still can’t access your app after restarting your device. Follow the other methods listed below.

9. Update your device

Moving forward, Venmo might also not work properly or show something went wrong error because you have not updated your device’s software.

Follow the steps below to update your Android or iOS device;

iOS Devices:
  1. Plug your device into power and connect to the internet with Wi-Fi.
  2. Go to Settings > General, then tap Software Update.
  3. If you see two software update options available, choose the one that you want to install
  4. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now.
Android Devices:
  1. Make sure your device is connected to Wi-Fi.
  2. Open Settings.
  3. Select About Phone.
  4. Tap Check for Updates. If an update is available, an Update button will appear. Tap it.
  5. Install. Depending on the OS, you’ll see Install Now, Reboot and Install, or Install System Software. Tap it. Your phone will reboot.

Updating your device to the latest software version will make sure that there aren’t any bugs or issues that are interfering with the loading of the Venmo app on your device.

10. Try Venmo on another device

If Venmo isn’t working on your device, and you are repeatedly getting the something went wrong error, there might be some issue or bug in your device that is affecting the Venmo app.

If you have another mobile phone, install the Venmo App from the Google Play Store or the App Store, depending on whether it’s an Android device or an iOS device, respectively.

Once the Venom app is installed, log in with your credentials and check if the issue persists or not.

11. Try using Venmo on a browser

Yes, you can use Venmo on a browser instead of using it via its app.

So, if you want to immediately pay someone with Venmo but the app is throwing errors like ‘something went wrong’, or ‘that didn’t work’, you can try using it on Venmo website.

Simply open Venmo.com log into your account and use it. Hopefully this time you won’t face issues.

Contact Venmo support by following the ways mentioned below if it still exists.

12. Contact Venmo support

If after all these attempts you haven’t managed to fix Something went wrong error on Venmo, reach out to their support team.

You can contact Venmo support via numbers ways as mentioned below:

  • Fill out the form (send email).
  • Chat with Venmo on the mobile app (M–F, 7:00 am–1:00 am ET; Sat–Sun, 9:00 am–11:00 pm ET).
  • Call Venmo at (855) 812-4430 (M–F, 10:00 am–6:00 pm ET)
  • Reach out to them on Twitter

12. Use an alternative to Venmo

Finally, if Venmo support can also not help you out, and you are still having issues with the app, it’s time to try out alternatives to Venmo.

Several apps like Venmo allow you to transfer money and manage your finances.

Below are a few alternatives to Venmo you should check out:

  • Cash App
  • PayPal
  • Google Pay
  • Zelle

Further Reading:

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