Fix: Venmo Identity Verification not Working

Are you having issues with your Venmo identity verification?

Is Venmo identity verification not working for you?

If that is the case and you are looking for a guide to help you out, you are at the right place.

Here, we will be including a detailed guide to fix the Venmo identity verification not working issue.

Why is Venmo identity verification taking forever

Venmo identity verification is taking forever because the photo submitted is not clear, the personal details shared are incorrect, the SSN couldn’t be verified, and the applicant is underage.

If Venmo identity verification is not working, you are doing something wrong. Below, we will mention some of the common reasons that might be causing the issue.

The identity verification on payments apps requires some specific details, and if a user fails to present the correct information, the verification won’t work.

You can check out the reasons mentioned below. If you need assistance fixing the issues, we will be including the solutions for the problems as well.

So, without any further delay, let us jump to the details.

Venmo payment page


  • 1. Submitted photo is not clear

Venmo asks users to submit scanned images of the document for face verification. And because of some reasons, if the submitted photo is unclear, and the team at Venmo couldn’t verify the user identity with the available image, they will reject the verification.

And you will have to apply for the verification again.

  • 2. The ID number is not clear

Like the documents for identity verification, Venmo also wants the users to submit scanned images of the state IDs. If the ID number on the image is not clear or the team at Venmo finds it hard to see it, you will be asked to submit the documents again.

  • 3. Applicant is underage

Some of us might already know that a user has to be over 18 years of age to get Venmo’s benefits. And to get the Venmo verification done, the user’s age must be more than 18 years.

Venmo, like other payment apps, has a strict policy, and they are just following the federal law, which doesn’t allow kids under 18 years to use the payment app.

  • 4. Incorrect personal details

Along with several documents, you will be asked to submit your details like – full name, address, and other information. One needs to enter all the details very carefully.

Venmo verifies the personal details mentioned with the national record database. And if that doesn’t match with what you have submitted, your application will be rejected.

  • 5. Incorrect Social Security Number

Social Security Number, aka SSN, is one of the essential details that a user is required to submit while applying for Venmo identity verification. On failing to enter a correct SSN, the team a Venmo will indeed reject your application.

And that’s all.

These were all the possible reasons causing the ‘Venmo identity verification not to work.

If you need assistance fixing any issues, you can check out the guide included below.

RELATED: Is Venmo Identity Verification Safe?

Fix: Venmo identity verification not working

Well, now that you know all the reasons why Venmo verification doesn’t work. It is time to see the ways to fix Venmo identity verification, not working issues.

You can follow the guide mentioned below and re-apply for the verification procedure.

1. Capture Clear Photo

As mentioned in the first part of this guide, the most common issue in the verification is unclear and hazy images. You must try to capture clear photos only. And to do this, find a room which is well lit. We suggest a naturally lit room. And keep your camera stable to scan the images.

In case you are trying to capture an image having lamination. You will definitely find it hard to capture photos without any glare. To capture images without any glare, you can use Google’s official photo scanner appDownload the Link Page.

Make sure that each detail on the documents looks clear.

2. Enter Correct Personal Details

As mentioned above, Venmo needs you to enter personal details. Make sure you are entering your official name only, as the team at Venmo verifies the details with the national database record.

And in case your details like address and name don’t match with the record, your application will be rejected.

3. Do Not Use Fake SSN

Users are required to enter the last four digits of their SSN for the verification of their identity on Venmo. But, as you all know, a user must be 18 years old to get the SSN. Well, this means kids under 18 years old cannot apply for Venmo identity verification.

But, sometimes people try using an SSN generator to get a random SSN and use that in Venmo. Well, that never worked and will never work in the future as well. Moreover, you can get banned on Venmo for using fake SSNs.

That’s why it is highly recommended to use the correct and legit SSN only.

4. Contact Venmo Support

Well, if you have tried everything mentioned above and got rejected even after proceeding with the utmost care, there is one last option left.

You can try contacting Venmo support and describe your issue to them. There could be possibilities of some technical problems. Contact Venmo and ask them about the issue. This is the only thing that can be done in that case.


Users can contact Venmo either on the mobile app or visit the official support web page. You can follow the link mentioned here to contact Venmo right away.

Venmo can also be reached on their official Twitter handle. Tag their support handle in your Tweet. Well, sometimes, scammers might track your tweet and claim to provide you with the required help. Be aware, and do not share any personal details with strangers on the internet.

5. Apply with a New Account

The Venmo support team will surely help you out with the issue. But, in case your account has been banned or the Venmo identity verification not working issue persists, we suggest you create a new account.

Apply for the Venmo verification with the new account and make sure not to enter a fake SSN, as this will not help.


1. Should I verify my identity on Venmo?

Yes, you should verify your identity on Venmo. If you need to extend your weekly transaction limits on Venmo, you will surely need to get your identity verified. For non-verified accounts, the peer-to-peer transaction limit is $299.99. This limit can be increased to $4,999.99 after getting verified on Venmo. Verification is also required if you need to apply for a Venmo card.

2. How long does Venmo take for identity verification

Venmo doesn’t take much time for identity verification. However, it can take up to 3 business days to finally verify a user’s identity on Venmo if the team finds issues with the details submitted by the users.

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